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Booking

General Terms and Conditions

1.

A guest accomodation contract is concluded as soon as the room is booked and confirmed. When there is not enough time for a written confirmation, the provision of the room is sufficient for the contract to take effect.

2.

After conlusion of the guest accomodation contract, both partners are obliged to fulfil the contract no matter for how long the contract was concluded. When there are more than 180 days between conclusion of the contract and delivery, the hotel reserves the right to change the prices without prior notice. The guest has no right to provision of a certain room.

3.

Our house is a non-smoking house. Unser Haus ist ein Nichtraucherhaus. In case of infringement, we charge 50 Euro cleaning costs.

4.

Booked rooms are to the guest's disposal on the day of arrival from 1 pm and on the day of departure until 10 am. In case of a later departure, the hotel reserves the right to charge a day rent of 65% of the room price.

5.

In case of no later time of arrival was agreed upon, the hotel reserves the right to give the booked room to someone else after 6 pm.

6.

A cancellation free of charge is possible until 3 days prior to arrival. When the cancellation is done later, we are entiteld to charge 80% of the price of the room or the arrangement. Cancellation has to be in written form.

7.

Guaranteed bookings: details of credit card data or payment in advance (bank transfer) of 70% of the price.

8.

If a guest does not take the room, they are still obliged to pay the price for the hotel performance agreed upon without regard of the reasons. When breakfast only was taken, a 10% discount is granted, half-board means a 30% discount. When the hotel owner is able to rent the room to someoone else, the guest does not have to pay the full price.

9.

Guest bills have to be paid at arrival. When paying cash at arrival, there is a 2% discount. Invoices sent beforehand have to be paid within 10 days. Outstanding bills lead to reminder charges.

10.

Even if the guest is given a certain parking place, no desposit contract is concluded. Parking places are not supervised. The hotel is not liable for damages to the car. 

11.

The hotel is liable to the guest according to the determinations of the BGB (max. 3500 Euro). The hotel cannot be held responsible if the room or the container in which the guest stored valuables was unlocked. For money and valuables, the hotel is liable for up to 800 Euro according to § 701 BGB. We ask guests to hand over valuables at reception. Money can be stored with us against a receipt.

12.

The guest is responsible for damages to the house and all features in the compound. D

13.

Forgotten objects are only sent to you on request. The hotel will keep them for 6 months.  Afterwards, valuable objects will be given to the local lost property office,.

14.

We point out that data of our business partners that accumulate during business transactions are storen.

15.

Place of jurisdiction is the location of the hotel even if the booked room was not taken.  Dissenting terms and conditions of the customer are explicitly excluded by the before mentioned conditions.